Goongoonalo Privacy Policy

This Policy applies to your use of the Goongoonalo Service, including:

Streaming Services

• Using Goongoonalo on any device
• Infrastructure required to deliver our services
• Connecting your Goongoonalo account with third-party applications
• Free and paid service options (each a “Service Option”)

Other Goongoonalo Services

• Goongoonalo websites
• Customer Support services
• Community platforms

Any new or additional services introduced by Goongoonalo will also be governed by this Policy unless stated otherwise.

This Policy does not cover:

• The Goongoonalo Terms of Use, which define the legal contract between you and Goongoonalo
• Other Goongoonalo services that operate under separate privacy policies

You can manage and understand your privacy using the following tools:

Privacy Controls

• Privacy Center: Summaries, videos, and explanations of your data rights
• Account Privacy: Control personalized advertising and data use
• Notification Settings: Manage marketing communications

In-App Settings

• Social Settings:
  • Enable Private Sessions
  • Control listening activity visibility
  • Manage public profile activity
• Explicit Content: Control playback of explicit-rated content

For cookie usage details, please review our Cookies Policy.

We collect the following categories of personal data:

• Account Data: Name, email, password, date of birth, gender
• Usage Data: Listening history, interactions, searches
• Technical Data: Device type, IP address, OS, browser
• Payment Data: Payment method and transaction details
• Location Data: Approximate location based on IP address

• Service Delivery: Operate, personalize, and improve services
• Communication: Service notifications and marketing (if opted-in)
• Analytics: Understand usage trends
• Security: Detect fraud and protect users
• Legal Compliance: Meet regulatory requirements

Your data may be shared with:

• Service Providers
• Artists & Rights Holders (aggregated data only)
• Connected Business Partners
• Legal Authorities
• Corporate Transactions

We do not sell your personal data.

We retain personal data only as long as necessary to:

• Provide the Goongoonalo Service
• Comply with legal obligations
• Resolve disputes

Upon account deletion, your data is deleted or anonymized unless retention is required by law.

• Access
• Rectification
• Erasure
• Restriction
• Portability
• Objection
• Withdraw Consent

Contact us at privacy@goongoonalo.com to exercise these rights.

• Encryption in transit and at rest
• Regular security audits
• Strict access controls
• Employee data protection training

While we implement strong safeguards, no system is completely secure.

Goongoonalo is not intended for children under 13. We do not knowingly collect data from children.

If you believe a child has provided data, contact privacy@goongoonalo.com.

We may update this Policy periodically. Changes will be communicated via:

• Website updates
• Email notifications
• In-app notices

Continued use of the service implies acceptance of changes.

• Email: privacy@goongoonalo.com
• Address: Goongoonalo Inc., India
• DPO: dpo@goongoonalo.com

Last Updated: December 27, 2025